Unified Communications (UC) in Care Homes
Healthcare organisations have a duty of care to provide a service which is flexible and agile. Unified Communications helps you do that by bringing together different technologies to run in sync so that your organisation can run effectively, productively and efficiently.
Unified Communications has been proven to benefit most businesses, but it can transform healthcare organisations by giving their patients an enhanced quality of care and improve collaboration between colleagues (medical and support staff.)
Many areas are embracing technological advances in order to reshape how care is delivered, how information is exchanged and how conditions are monitored. The majority of us use advanced technical devices as part of our daily lives, and there is a need to ensure that these types of digital capability are being used to their full potential to support provision of care outside of hospital.
UC technology can be used successfully to enhance the delivery of care to support independent living, enhance the health and well-being information exchange between patients and professionals, and to enhance the information exchange between professionals.
Unified Communications on the go
Care home workers are on their feet all day, so consider how much easier it is if the carer doesn’t have to go to a laptop to do notes, and fill in important assessments.
UC tools enable care home workers to enter this crucial data onto tablets or phones, all whilst continuing their resident care. It also means any queries can be directed to their colleagues via Instant Messenger quickly, without having to physically go and find them, or wait for them to see an email (which some may only see at the beginning or end of the day.)
Residents' files can be shared and edited between care home staff, and phone calls can be made in the event of an emergency.
Which UC tools are best for care homes?
At BTT Comms headquarters, many, many Unified Communications tools have been tried and tested!
Below are the three which receive our wholehearted recommendation.
Mitel MiCollab has some special UC add-ons that are specific to healthcare, and work to integrate with certain applications, but this does come at a higher price point. Both Horizon and Wildix offer similar features, at a more affordable cost.
You can reach out to our team for a free demo on any of these tools before you decide which is preferential for your care home's needs.