One of the questions we get asked when dealing with a client is; should we give our staff mobiles? We always respond with; why do you think they need one?
There are a lot of pros and cons to giving staff work mobiles and also some things to consider if you do.
Pros and Cons of Supplying Company Mobiles
Things to consider
Safety on the road – if your member of staff has a company mobile, ensure you are clear that road safety must prioritise over usage of the phone.
Work vs personal time –as an employer you have a responsibility to ensure the wellness of your staff isn’t adversely affected. Most businesses have a policy where staff are told to hand over all work mobiles before going on holiday so they have a restful holiday.
On-call – as we mentioned, it is prominent in the I.T. industry and it would be worth considering a rota for fairness and employee wellness. Additionally, ensure those who are escalating issues are aware that each time they do, the person who answers the call will get paid for the disruption so this could be a potential big cost to the business.
Allocation of phones – ensure that you are allocating people who need a company mobile and be very clear on that matter. You may end up having disgruntled staff who don’t need a mobile for business but want one because their colleague does have one.
Costs – What if a member of staff damages their mobile? Will you pay and get it fixed? How many times will you pay for it? Also, will they be allowed to use the phone for personal use? Will you absorb that cost, too? These are a couple of things to consider, too.
Ultimately, if you are considering using company mobile phones; yes there are a lot of pros and cons but it falls down to this one thing: Trust.
Do you trust them enough not to abuse it? Even if you do, you need to cover your back with relevant policies in place.