Pros and Cons of Microsoft Teams

Traditional collaboration is typically: 

Teams meeting up in face-to-face meetings

Having phone calls with each other

Or simply emailing

Enter: Microsoft Teams

A collaboration tool which enables multiple forms of communication:

Video conference calls

Voice calls

Instant messaging

File sharing...all through one application

Unified Communication tools like Microsoft Teams are designed to provide a shared space which resolves hold-ups, delays and miscommunication... 

...all whilst enabling your team to be productive and efficient and ultimately more effective.

By using a Unified Communications tool like Teams, you can:

Boost employee engagement

Improve productivity

Empower flexible working

And increase efficiency

Pros of Microsoft Teams

Easy collaboration

Included within Microsoft 365 license

Share, access and store documents

Access from any device; desktop, tablet or mobile (Windows, iOS, or Android)

As well as - 

Hold any meeting live

Access previous meeting notes and recordings

And enhanced meeting capabilities 

And the cons?

It's not a phone system - very little features available for telephony 

It's not suitable for contact centres

The voice quality is lower than other phone systems

Is Teams the only choice?

Not by a long shot, there are hundreds, possibly even thousands of different types of collaboration tools.

Other UCC tools which have a few more advanced features over Teams:

Horizon Collaborate Wildix Collaboration Micollab If you need advice on Teams applications, get in touch.