In recent years, communication technology has evolved rapidly, leading to the phasing out of outdated systems like ISDN (Integrated Services Digital Network). BT has announced that ISDN lines can be purchased up until September 2023, with a forced migration phase between April and December 2025. As a business owner, it's crucial to understand these changes and explore alternative options to ensure seamless communication for your company's growth
Even though you have been given a few more years to be able to purchase more ISDN lines, we still advise that if your telephony contract is up for renewal you start exploring alternatives as ISDN is old technology and will soon be obsolete. If your contract will still be live after 2023 you should ensure you have enough ISDN phone lines to cope with your growth plans.
Why is ISDN being switched off?
The switch-off of ISDN is a result of the evolution of communication technology. BT recognizes that IP (Internet Protocol) is the future, offering greater benefits to businesses. By discontinuing ISDN, BT can focus on investing in newer and more efficient technologies, making it clear that businesses should start considering alternatives.
Embrace the Future: SIP and Hosted VoIP Systems
As the ISDN era comes to a close, businesses have two primary alternatives to consider: SIP (Session Initiation Protocol) and Hosted VoIP (Voice over Internet Protocol) systems. These options offer flexibility, cost-effectiveness, and scalability, ensuring that your business stays ahead in the competitive landscape.
You have a few options but the main 2 are Sip and Hosted VoIP systems:
SIP (Session Initiation Protocol)
SIP uses virtual phone lines instead of physical ones, offering significant advantages for businesses with on-premise phone systems. The benefits of SIP include:
- Flexibility: Easily add or remove phone lines to match your business's changing needs.
- Call Quality: Enjoy superior call quality compared to traditional ISDN lines.
- Lower Call Costs: SIP generally offers lower call costs, helping you save money.
- Compatibility: In most cases, you won't need to replace your existing phone system, as many systems are compatible with SIP.
To find out more about SIP: click here
Take a look at our ISDN to SIP migration checklist: click here
Hosted VoIP (Voice over Internet Protocol)
For businesses that don't want to commit to an on-premise phone system, Hosted VoIP is an excellent solution. Hosted VoIP uses internet lines and offers the following advantages:
- Scalability: Easily scale your phone system as your business grows without additional maintenance charges.
- Cost-Effective: Avoid the need for expensive hardware and maintenance, as the system is hosted by a service provider.
- Remote Work Friendly: Enable seamless communication for remote and mobile employees.
Learn more about VoIP: click here
Read more about your alternative options: click here
Migration Made Easy:
Migrating to SIP or Hosted VoIP can be a smooth process with the right provider. You can typically retain your existing phone numbers, and the migration can take as little as three weeks, depending on the complexity and number of sites involved. The whole migration (depending on some factors like the number of sites) can take as little as 3 weeks.
Things to Consider During the Migration:
Before making the switch, there are some factors to consider. To help you prepare, check out our migration checklists: View our ISDN to Hosted Migration ChecklistView our ISDN to SIP Migration Checklist
Speak to the Experts:
If you're unsure about when to make the switch or need more guidance, our team is here to help. We offer free advice to ensure a seamless transition and future-proof your communication system.
We’d be happy to give you some advice as to when you need to make the switch and any more considerations to make; as always, our advice is free.
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As Always, our Advice is Free
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