The ability of BTT to always ensure Centre Island is equipped with the latest technology is one aspect of the relationship that is especially valued by the us.
For instance, in one case, BTT was able to highlight to Centre Island when fibre broadband became available at one of its properties, which could give them a much higher-quality service without increasing operational costs
This is a testimonial thanking BTT for services rendered to a high standard when implementing our new telephony system.
We encountered pricing and technical difficulties with our existing provider and BTT were able to resolve these issues quickly and efficiently.
Thanks for all of your efforts.
We’ve got extra capacity, we’ve got the failover, we’ve got two lines now instead of one, so it’s pretty awesome.
I was happy that it didn’t become a complicated process. They knew what I wanted and any issues that were emailed through were resolved quickly.
We have dealt with Suzanne for some years now after being recommended to her, and we have followed her to BTT. We are delighted to say we are receiving the same great, flexible service and account management that we have become used to over the years.
We have absolutely no hesitation in recommending BTT and in particular Suzanne for your communication requirements.
Not one of them apart from BTT could do what I was after, they were basically not interested because they weren’t selling a telephone system to me and they didn’t really want to offer help because it seemed so complicated.
BTT’s attitude was completely different. They said they’d get it up and running for us, so I went with BTT and they were brilliant.
I now have a vastly increased data allowance, plus wi-fi calling capability and a range of other enhancements all at a far more competitive tariff that my old provider offered. So BTT are not only keeping me connected but have also reduced my business costs. All this was achieved with great service that meant I spent my time running my business without the distraction of searching for a new mobile contract.
BTT came up trumps, did the data, did the phones, and everything ran smoothly from their point. They did their bit. When you say, ‘something is urgent,’ they really do try their best to move things around a bit and come out.
BTT will invariably come to us with a multitude of options, with the pros and cons of each one and we can make a business decision for which one's the right one. And that's what you want at the end of the day.
I recently moved my business mobile phone contract to BTT. Despite my business requirement being only one mobile for one user, i.e. me, and no big deal for a company like BTT, they’ve certainly lived up to their claim to pride themselves on customer satisfaction. I couldn’t be happier with the service I got from Shiv.