I wanted to write this testimonial to thank you for the help and phones you have supplied me over the last year. You found the right phone for my office as I needed one with a Bluetooth headset and when I couldn’t get the headset working you came over and sorted it out for me.
I then needed to get a couple of sim only phone contracts for myself and Alison. You came out to my house in Geddington to test the coverage there and found the best provider for me. The contracts you gave me were exactly what I wanted at a really good price. BTT kept in contact with me providing updates on when the new service would start and what I needed to do to start using the new provider. Thank you for an excellent service.
I have no hesitation in recommending your services to anyone.
When engineers from BTT need to be on-site, the hospital can always trust that the professional staff will turn up on time and can be left to get on with whatever work needs doing to keep Luton and Dunstable’s phone lines operating.
We've moved to a better service at a better price - and a level of confidence that we're talking to a company that understands our business, and can help us. BTT understands the fact we are a 24-hour a day, 365-day a year business and they have systems in place to be able to support that. Whereas if you go to some of the major people, you're just a name on an account.
The telephony guys are spot on, they use the same software themselves, and they have a good team of people who know what they’re doing. I couldn’t speak highly enough of the support that I’ve had.
When we were going out quoting for this system, we had three people involved and BTT blew everyone else out of the water.
They came in with a very, very good price, which was great for us. They weren’t very strict about ‘we’ll install it and off we go, that’ll be it’.
The engineers installed it over the holidays for us, then the engineer was in the first day the school was open as well, just to iron out any problems.
Choosing BTT was one of the best decisions our office made.
The ability to customise our phone system and have an auto attendant is perfect for our busy transport and logistics related office. When I need to make changes or have any query there is always a friendly and knowledgeable customer service rep to help.
The cost of this service is competitive and you get so much more for your money than with standard phone service.
I would like to say a big thank you to Paul Evans and his team at BTT for the superb installation of our CCTV system.
Paul came out and carried out the survey, sent us an estimate, the price was very competitive and once we authorized it, the job was completed in 2 days, 2 weeks after giving the go-ahead.
The team were very efficient, clean and tidy, we were shown how easy it was to operate the system and are very pleased with the whole package.
We look forward to working with you in the future and would have no hesitation in recommending BTT to others.
Shiv is a very personable young man gifted with the ability to explain highly technical topics in a way that makes them simple to understand. I never truly understood broadband speeds until Shiv explained them using the analogy of motorways, 'A' roads and 'B' roads!
[BTT] are very good at what they do.
They're very good at listening to what we wanted.
I'm quite a technical, hands-on IT manager and I know generally what I want. So it was nice to engage with them at a technical level, that they understood that and we could work closely together to get it bang on.
Form looking through my old contract, having a conversation to understand my requirements and providing their contract proposal, then patiently hand holding whilst switching over, Shiv was there every step of the way to help. That’s no mean feat when dealing with a telecom’s technophobe like myself. The communication from their back office was also consistent, clean and timely.