There are three main phone system options for your hospital, doctor surgery or dental practice:
Hosted Phone System; you are effectively renting a cloud-based phone system rather than purchasing your own dedicated system.
With an IP Phone System, you purchase the phone system for your own use and choose where to host it; on or off-site.
Hybrid Phone Systems are for Hospitals, Doctor Surgeries, and Dental Practices that have existing ISDN, Analogue or Digital infrastructure, but want the benefits of IP without negatting the cost of the investment they have already made in their infrastructure.
One of the things that we have found is important to healthcare organisations is the integration with existing systems. Our phone systems can integrate with many systems but for those in healthcare who use two of the most popular systems; Systmone and Call Connect GP, you can be confident they integrate, seamlessly.
We offer experienced advice every step of the way to recommend a perfect phone system solution for your business.
Best Phone System for Care Homes
For most Care Homes, we recommend a Hosted Phone System or an IP Phone System. Should your care home have the existing infrastructure but want the advantage of IP, we’d recommend a Hybrid Phone System.
The phone system we recommend to care homes is the NEC Phone System.
Best Phone System for Dental Practices
For most dental practices, we recommend a Hosted Phone System. Should you have existing infrastructure and want the advantage of IP, we recommend a Hybrid Phone System.
The phone system we recommend to Dental Practices is the Horizon Phone System which is a cloud-based VoIP Phone System.
Best Phone System for Doctor Surgeries,
For most doctor surgeries, we recommend a Hosted Phone System. Should you have the existing infrastructure but want the advantage of IP, we’d recommend a Hybrid Phone System.
The phone systems we recommend for Doctor's Surgeries is the Horizon Phone Systemwhich is a cloud-based VoIP Phone System.
Best Phone System for Hospitals
For Hospitals, we recommend an IP Phone System. Should your hospital have the existing infrastructure but want the advantage of IP, we’d advise a Hybrid Phone System.
The phone systems we recommend to hospitals are:
Pros and Cons of a Hosted Phone System
- Flexibility if you have remote workers or need to move offices or to a new site, you simply need to plug in your phone in where there is an internet connection and it will load all of your settings.
- Scalability as adding and removing users is simple.
- Variety of Features such as video conferencing, call routing, voicemail recording sent to email etc.
- Automatic upgrades are distributed to all users.
- Phone System Management is in your hands as you have access to change any settings such as opening times.
- Business Continuity is covered with hosted telephony, as your calls can be instantly rerouted in the event of an outage.
- Minimal set-up costs as there is no hardware except if you want a phone handset.
- Low monthly cost per user.
- No physical hardware to host on-site or remotely.
- Speedy installation as it’s unlikely that you’ll need physical cabling because most places have internet connectivity.
- Maintenance is included within your monthly subscription.
- With IP technology, your voice quality is determined by your internet connection so you need to have a strong, reliable internet connection.
Pros and Cons of an IP Phone System
- You own the system
- You can choose where to host it, whether that be on your own server/ on-premise/ hosted in your own private cloud via a data centre; it gives you ownership on the maintenance of the system.
- No long-term contracts subject to any purchases put on finance.
- Flexibility if you have remote workers or need to move offices or to a new site.
- Scalability as adding and removing users is simple.
- Variety of Features such as video conferencing, call routing, voicemail recording sent to email etc.
- Phone System Management is in your hands as you have access to change any settings such as opening times.
- Business Continuity is covered as your calls can be instantly rerouted in the event of an outage – meaning you won’t be missing out on business.
- There will be up-front costs to purchase however, it can be financed or leased.
- You will need to choose somewhere to host it, whether it be on-premise or hosted externally which may incur additional costs.
- Maintenance will be your responsibility unless you outsource this aspect or it can be included in the lease.
- Your voice quality is determined by internet connection so you need to have a strong, reliable internet connection.
- Any upgrades are at your expense.