Best Phone Systems for Hospitals, Doctor Surgeries and Dental Practices

There are three main phone system options for your hospital, doctor surgery or dental practice:

Hosted Phone System; you are effectively renting a cloud-based phone system rather than purchasing your own dedicated system.

With an IP Phone System, you purchase the phone system for your own use and choose where to host it; on or off-site.

Hybrid Phone Systems are for Hospitals, Doctor Surgeries, and Dental Practices that have existing ISDN, Analogue or Digital infrastructure, but want the benefits of IP without negatting the cost of the investment they have already made in their infrastructure.

Best Phone System for Doctor Surgeries, Dental Practices and Hospitals

For most doctor surgeries and dental practices, we recommend a Hosted Phone System. For Hospitals, we recommend an IP Phone System.

Should the doctor surgery, dental practice or hospital have existing infrastructure but want the advantage of IP, we introduce them to a Hybrid Phone System.

One of the things that we have found is important to healthcare organisations is the integration with existing systems. Our phone systems can integrate with many systems but for those in healthcare who use two of the most popular systems; Systmone and Call Connect GP, you can be confident they integrate, seamlessly.

We offer experienced advice every step of the way to recommend a perfect phone system solution for your business.

Pros and Cons of a Hosted Phone System

  • Flexibility if you have remote workers or need to move offices or to a new site, you simply need to plug in your phone in where there is an internet connection and it will load all of your settings.
  • Scalability as adding and removing users is simple.
  • Variety of Features such as video conferencing, call routing, voicemail recording sent to email etc.
  • Automatic upgrades are distributed to all users.
  • Phone System Management is in your hands as you have access to change any settings such as opening times.
  • Business Continuity is covered with hosted telephony, as your calls can be instantly rerouted in the event of an outage.
  • Minimal set-up costs as there is no hardware except if you want a phone handset.
  • Low monthly cost per user.
  • No physical hardware to host on-site or remotely.
  • Speedy installation as it’s unlikely that you’ll need physical cabling because most places have internet connectivity.
  • Maintenance is included within your monthly subscription.
  • With IP technology, your voice quality is determined by your internet connection so you need to have a strong, reliable internet connection.

Pros and Cons of an IP Phone System

  • You own the system
  • You can choose where to host it, whether that be on your own server/ on-premise/ hosted in your own private cloud via a data centre; it gives you ownership on the maintenance of the system.
  • No long-term contracts subject to any purchases put on finance.
  • Flexibility if you have remote workers or need to move offices or to a new site.
  • Scalability as adding and removing users is simple.
  • Variety of Features such as video conferencing, call routing, voicemail recording sent to email etc.
  • Phone System Management is in your hands as you have access to change any settings such as opening times.
  • Business Continuity is covered as your calls can be instantly rerouted in the event of an outage – meaning you won’t be missing out on business.
  • There will be up-front costs to purchase however, it can be financed or leased.
  • You will need to choose somewhere to host it, whether it be on-premise or hosted externally which may incur additional costs.
  • Maintenance will be your responsibility unless you outsource this aspect or it can be included in the lease.
  • Your voice quality is determined by internet connection so you need to have a strong, reliable internet connection.
  • Any upgrades are at your expense.

Would you like a Free Demo?

Not sure whether to choose a Hosted, Hybrid or IP Phone System? We can help you discover the best type of phone system for your business but then you still have a phone system to choose. We can demo a range of phone systems so you can pick the right option for your Doctor Surgery, Dental Practice or Hospital.

To do this, we can come to site or we can conduct a conference call with screen sharing abilities to show you the full power of the different Hosted Phone Systems.

Book a FREE Demo