An IP Phone System uses IP technology like a Hosted Phone System except, you own the phone system which means you have to choose where you host it and any handsets are connected via an Ethernet connection. (A Hosted Phone System is cloud-based and hosted by the provider and you effectively rent the phone system from them.)
An IP Phone system can be hosted on-premise, in a data centre, or on your own private cloud. It is a great solution for those who want more control over their phone system.
IP Phone System suits medium and large businesses that don’t want the pay-per-seat model and want control and ownership over their IP phone system.
Benefits of an IP Phone System
- You own the system.
- You can choose where to host it, whether that be on your own server/ on-premise or hosted in your own private cloud via a data centre.
- No long-term contracts (unless you purchase using finance.)
- Flexibility as it compliments your remote workers so they can use the phone system even if they aren’t based at an office.
- Scalability as adding and removing users is simple.
- Variety of Features such as video conferencing, call routing, voicemail recording sent to email etc.
- Phone system Management is in your hands as you have access to change any settings such as opening times.
- Business continuity is covered as your calls can be instantly rerouted in the event of an outage – meaning you won’t be missing out on business.
Negatives of an IP Phone System
- Up-front costs to purchase however, you can opt for finance or leasing.
- You will need to choose somewhere to host it, whether it be on-premise or hosted externally which may incur additional costs.
- Maintenance will be your responsibility unless you outsource this or it can be included in the lease.
- Your voice quality is determined by internet connection so again, you need to have a strong, reliable internet connection.
- Any upgrades are at your expense.
An IP Phone System is ideal for…
IP Phone System suits medium and large businesses that don’t want the pay-per-seat model and want control and ownership over their IP phone system.
Medium-sized business
Large businesses