Business Broadband

The internet is such an integral part of businesses today; in the way, we communicate and operate which is why businesses need reliable broadband service. Those businesses that have an unreliable connection to the internet are likely to experience slow speeds and possibly significant downtime.

In this day and age, that could put you behind your competitors simply because your internet was down and you weren’t able to answer crucial sales calls, emails, social media enquiries or even essential web applications such as your CRM system because you were experiencing downtime and they weren’t.

Your broadband needs to be adaptable and flexible to your needs but ultimately, it needs to be reliable.

Home Broadband vs Business Broadband

Some smaller businesses may be considering home broadband rather than business grade broadband because of some great deals that are advertised. Whilst it may seem like an obvious, cheaper option for your business but quite often, that is not the case.

For a simplified, visual version of the difference between home and business broadband, click on our video, to the right.

We like to use a motorway analogy to describe the difference between home and business broadband.

Home Broadband is like a motorway, you have a speed limit but sometimes with the amount of traffic, you get held up it slows you down, sometimes, stopping. Business Broadband is like a toll road, less likely to be clogged up and you can do your full speed but you pay a little bit extra.

We differentiate between the two for a reason. As technology progresses and as your business grows, the standard home broadband won’t be able to keep up with your needs.

Key Benefits of Business Broadband

  • Static IP addresses – You will have your own static IP address, assigned to a fixed, permanent address that is unique to you and won’t change. This means you will be able to access your computer from anywhere in the world via remote access, run CCTV or a server and host your own website.  
  • Customer Support – When you sign up to a business broadband package you receive extra levels of technical support. With an enhanced care level, you will be ahead of anyone else when it comes to getting a problem fixed.
  • Speed – A lower contention ratio means a faster connection. We don’t enforce traffic management, unlike other providers and we don’t artificially slow down your connection. You will enjoy your unlimited download allowance at the fastest speeds at any given time. Your higher connection speed means pages load faster, emails send quicker and VoIP systems run smoothly.
  • Security – Your business broadband package will provide enhanced security features that the standard broadband package will not offer such as shielding you from cyber security threats like malware, viruses, trojans as well as hacker attacks. 

Business Broadband Connections

ADSL connections

ADSL connections were traditionally one of the most common types of broadband connectivity businesses used to connect to the internet however this is starting to be outstripped by Fibre broadband (FTTC/FTTP).

These shared broadband connections offer you a choice of speeds and features to suit the size and requirements of your business. We provide both ADSL Max, which offers download speeds of up to 8 Mbps with upload speeds of up to 832Kbps and ADSL2+, which boasts download speeds of as high as 24 Mbps and upload speeds of up to 1.5Mbps

Fibre Broadband (FTTC)

FTTC is Fibre to the Cabinet is where fibre-optic cable is used from the telephone exchange to the green, roadside cabinet and then, copper cable to the business.

FTTC can achieve speeds of up to 76Mbps for downloads and 19Mbps for uploads. FTTC is also commonly referred to as G.Fast.

Fibre Broadband (FTTP)

FTTP is Fibre to the Premise is where fibre-optic cables are used to transmit from the exchange all the way to the business’s premises. FTTP provides bandwidths of up to 330Mbps for downloads and 30Mbps for uploads.
Both FFTC and FTTP make sharing files easier and allow users to connect with remote workers and regional offices via video conferencing.

FTTC is more commonly available but FTTP will eventually become the standard of broadband.

Enterprise-grade Broadband

Ethernet is an enterprise-grade broadband internet technology. It’s a popular option for most businesses as they began using business-critical applications in the cloud. The need to be able to utilise data and voice services and web-based applications through a reliable and secure connection has never been stronger.

Ethernet was designed for businesses, not the residential market. Its key advantage lies in its use of dedicated high-capacity fibre optic lines. Ethernet services are high speed, dedicated, uncontended broadband services which means they are not shared with any other businesses and have guaranteed bandwidth and uptime, synchronous speeds and SLA’s which make it a solid selection for most businesses.

Benefits of Ethernet

  • Dedicated, uncontended bandwidth – Our Ethernet solution has high availability and low latency connectivity.
  • Voice and data convergence – You can merge voice and data using our Fibre Ethernet which means a significant cost saving for most businesses.
  • 24/7 monitoring and helpdesk – We can respond immediately to any issues and ensure consistency in performance.
  • Service Level Agreement – We offer competitive SLA’s to cover delivery, performance, availability and fix times.
  • Resilient failover – We offer a resilient failover by ensuring there is a failover at your premises and resilient network links via DSL (ADSL and FTTC) /4G / Ethernet (FTTC / EFM /Fibre (R2 link).
  • Maximise productivity – With uncontended bandwidth, you can increase productivity as you can be assured that you always have access to essential business applications and files.
  • High-Bandwidth connectivity – We can deliver up to 10GBps connection using fibre optic technologies
  • Improve site-to-site connectivity – An ethernet connection is essential if you are looking to improve site-to-site connectivity.

Do you need Ethernet for your business?

Ask yourself a few questions:

  • Are the majority of your business applications, cloud-based?
  • Do you want to use SIP Trunks or a Hosted Phone System?
  • Have you been experiencing internet downtime?
  • Have you been experiencing slow download/uploads?
  • Is your business based across multiple sites? If so, do some sites experience slower connectivity than others?
  • Is your business in an area of poor connectivity?

If the answer is yes, to any of the above, then ethernet is certainly worth exploring. We have an ingrained philosophy that we never sell a client something they wouldn’t need, so please do call us for some impartial advice on whether Ethernet is right for your business.

Ethernet Options

Fibre Ethernet

Uncontested guaranteed high bandwidth and uptime.

Speeds: Up to 10Gbps



FTTC Ethernet (EoFTTC)

Uncontested, guaranteed speed and bandwidth.

Speeds: Up to 80Mbps

Ethernet in the First Mile Copper (EFM)

Uncontested, same upload and download (guaranteed) bandwidth and guaranteed SLA

Speeds: Up to 35Mbps

Converged FTTC Ethernet

Dedicated, uncontested with guaranteed bandwidth speeds and SLA’s.

You can choose to have Ethernet Data only, Ethernet Voice Only (used in conjunction with SIP Trunks and Hosted Phone Systems), or Converged Ethernet (Voice, Data and using SIP and a Hosted Phone System.

Mobile Broadband

Poor Broadband Service in your area?

Waiting for your Broadband service to be connected?

Does your machine require its own dedicated data access?

Then, you are going to need a Mobile Broadband Solution.

Mobile Broadband

Mobile broadband, is an internet service that's entirely portable. All you need is an SIM and a compatible device. Generally, an eSIM is put into dongles or routers.

Our eSIM’s are multi-network that are un-steered which means they can automatically switch to give you the best service. They can be reprogrammed ‘over the air’ which means you can manage your eSIMs without having to swap them out of different devices; ensuring that you always getting the best coverage with minimal delay.

It's a great way of getting broadband, higher download speeds, or a more reliable connection in areas where other fixed broadband services aren’t available or reliable.

Mobile Broadband is ideal for:

  • Building contractors waiting for a broadband service to be connected
  • Businesses in rural areas 
  • Mobile workers who are travelling and need good, secure connectivity to access company documents. 

See how we helped Fuel Marketing with their broadband connectivity which was poor due to being based in a rural location.

We implemented a mobile broadband solution which was a dramatic improvement for them.

View our Case Study

M2M and IoT Sims

The terms “M2M SIM” and “IoT SIM” are often used interchangeably. They are essentially the same, however, M2M SIMs are used for devices that require high data usage and IoT SIMs are used for devices that require low data usage.

Devices with M2M/IoT SIM cards have fixed IP addresses and are primarily used for sending and receiving data; not for voice. These SIM cards are designed to be more durable so they can operate in harsh environments and are more resistant to vibration, corrosion, extreme high or low temperatures.

M2M SIMS are ideal for devices that need higher data usage such as

  • Tablets
  • CCTV systems  
  • Specialist machinery

IoT SIMS are ideal for low usage devices such as

  • Fleet Tracking Sensors 
  • Point of sale card machines

Looking to improve your Connectivity?

We have a range of Connectivity Resources which are free to download.

Topics include; G Fast, Advantages of Fibre Broadband, Broadband v Ethernet, CPN and Cloud.

View our Connectivity Resources

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