Are you looking to future-proof your business communications?
Future-proofing doesn't have to be a daunting task for small to medium-sized businesses (SMBs). Mitel OpenScape Business could be the solution.
This cutting-edge Unified Communications (UC) tool seamlessly adapts to the diverse needs and budgets of SMBs, all while delivering unmatched voice and UC functionalities. It’s a scalable solution that evolves alongside businesses' changing needs, helping you stay one step ahead.
However, OpenScape Business is more than just a communication tool. It can also boost team collaboration, improve customer service, and keep you connected no matter where you are.
In this guide, we’ll be covering Mitel OpenScape Business, its features, benefits and ultimately how it could help your organisation future-proof its business communications.
What is Unified Communications (UC?)
First things first, let’s familiarise ourselves with Unified Communications (UC).
UC refers to a real-time process that brings together different communication tools and technologies for businesses, allowing them to work together seamlessly.
UC allows messages to be redirected instantly across different devices, making communication efficient no matter where you are. Imagine voice calls seamlessly transitioning from desk phones to mobile devices, or simultaneously accessing your emails on desktop and mobile devices. These communication methods should be straightforward but are often far from it.
This level of connectivity and synchronisation empowers organisations to remain agile, responsive and competitive in an ever-changing business landscape. Read on to discover how Mitel OpenScape could change the way your business operates.
What is Mitel OpenScape Business?
Mitel OpenScape Business leads the way in the world of Unified Communications, specifically tailored for SMBs.
OpenScape Business combines voice, presence, conferencing, contact centre, messaging, and mobility into one handy tech solution.
What is the function of OpenScape?
The main function of OpenScape Business is to provide SMBs with a comprehensive UC solution. It aims to streamline communication processes company-wide, enhancing team collaboration and improving overall business efficiency.
Its flexible and scalable nature allows businesses to adapt and grow, all while staying connected and competitive in their industry.
Ultimately, the purpose of OpenScape Business is to empower SMBs with the tools they need to succeed in the modern digital age.
What can Mitel OpenScape Business do for me?
Now that we’ve covered the basics of Mitel OpenScape Business, let’s take a deeper look at OpenScape’s features and how they might benefit your business.
Unify communications
If your business is currently juggling communications tools like voicemail, fax and contact centre across different platforms, OpenScape can integrate these communications into a single, cohesive platform.
For example, a call centre could utilise Mitel OpenScape Business to streamline their communications, ensuring connectivity is equal across the entire call centre.
Scale at pace
Scale at pace
Are you a small startup or an expanding enterprise? Scalability is key when it comes to UC tools.
With Mitel OpenScape Business, scalability is not just a feature – it's a core aspect of its design. This robust UC solution effortlessly scales from accommodating as few as 2 users to supporting up to 2000 users. This level of scalability ensures that your communication infrastructure grows alongside your business – and in a cost-effective way.
A flexible solution
OpenScape is also available on dedicated appliance hardware or as a software-based solution. You can deploy it within a single site or across a centralised or distributed network, making it easy to scale as needed. Your business can choose the option that best suits its needs.
Whether you’re a local call centre or a national firm, OpenScape can integrate with a wide range of operational setups across single or multiple sites – making it simple to find the right solution for your organisation.
Work from anywhere
OpenScape is also available on dedicated appliance hardware or as a software-based solution. You can deploy it within a single site or across a centralised or distributed network, making it easy to scale as needed. Your business can choose the option that best suits its needs.
Whether you’re a local call centre or a national firm, OpenScape can integrate with a wide range of operational setups across single or multiple sites – making it simple to find the right solution for your organisation.
Support when you need it most
Staying updated is effortless. You can benefit from ongoing service support, ensuring you have access to the latest software and upgrades to keep your communications in place – 24/7.
Tailor to your budget
OpenScape offers a simple licensing model, allowing you to choose between traditional upfront perpetual licences or subscription-based (pay-as-you-go) pricing models.
This flexibility ensures that OpenScape aligns with your budget requirements, providing a cost-effective solution for businesses of all sizes.
Time to future-proof
Mitel OpenScape Business is an innovative solution that propels businesses forward in today's rapidly evolving digital world.
With its future-proof design, powerful features and unmatched flexibility, it ensures your business is always on top of its communications.
When selecting the right UC solution, our experts at BTT Comms are here to help. Contact us today to discover your best options and improve your communication and productivity.
We can help you future-proof your business communications with Mitel OpenScape Business. Contact us at 0330 222 0330 or email us at info@bttcomms.com to discuss your options.