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Phone System
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May 22, 2019

Pros and Cons of SIP Trunks

SIP Trunks aren’t a brand-new piece of technology, they have been around for some time. Historically, they weren’t the strongest option but times have changed considerably. SIP Trunks are fast becoming the best alternative to ISDN.
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Apr 24, 2019

Do you have ISDN Phone lines? Go Hybrid!

With the ISDN Phase-out it's a good idea to look at options. Hybrid is an option which utilises your existing ISDN infrastructure, which reduces your costs.
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Apr 03, 2019

Phone Systems: Hosted IP vs On Premise PBX

You have chosen an IP Phone System and you need to choose where to host it. Where? On a virtual server/cloud or an on-premise PBX? The answer is...
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Feb 19, 2019

How do I choose a VoIP System?

VoIP systems are the latest and greatest technology since the invention of the telephone itself, Voice over Internet Protocol. Let’s look at your options when it comes to choosing a system, the pro’s and con’s and which will best suit you and your business.
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Aug 31, 2018

I’m picking a Business Phone System: Is MiCloud a good choice?

There are a lot of business phone systems out there, plenty to choose from but you may have heard about a phone system called MiCloud which is a business VoIP phone system designed by Mitel.
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Jun 12, 2018

The Best Phone System for Schools and Universities

A simple analogue line and handset just won’t do anymore for schools and universities. You need a phone system which will do more than make calls you need..
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Apr 03, 2018

How to deal with Nuisance Calls

How can you fight back against nuisance calls? The best ways are TPS, Blocking, Automation and GDPR. TPS register means that your nuisance calls...
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Feb 26, 2018

FCA Call recording Compliance for the Financial Industry

There have been changes made to the financial industry legislation (MiFID) with a significant focus on conversation recording. Any financial transactions...
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Feb 13, 2018

How many Phone Calls am I missing?

Missing phone calls means losing business. How many phone calls are you missing? Use our formula to work out how much those phone calls are costing you...
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Feb 06, 2018

Five Essential Technologies for Small Businesses

A small business has an instinct to save money on technology to “make do.” We respect that but there are five essential technologies for small businesses...
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Jan 30, 2018

Technologies to Improve your Customer Service

Customers want to heard, valued and dealt with quickly. There is technology that can help you improve your customer service so that they do feel like...
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Dec 19, 2017

How to Choose a Phone System for your Business

You need to choose a phone system based on the phone features but what are the best features of a phone system for a small, medium or large business?