Hospitals, Doctor Surgeries, and Dental Practices rely heavily on connectivity for phone systems, security systems, specialist equipment, healthcare-specific systems and programs and even transmitting key files across your network such as x-rays or test results and them be seen by the right Doctors or Dentists, quickly so they can deliver outcomes to patients.
Downtime can be disastrous, particularly if it affects equipment that helps determine life-threatening illnesses.
Your broadband and wi-fi needs to be adaptable and flexible to your needs but ultimately, it needs to be reliable.
Strong connectivity means an increase in:
Productivity – Efficiency – Happy Patients (and Staff) – Resiliency
Which broadband option is best for a Dental Practice, Doctor Surgery or Hospital?
There is no definitive answer as it depends on what you intend to use over the circuit, number of staff stationed at the site and number of connected devices.
The majority of dental practices and doctor surgeries would be fine with FTTC or FTTP.
Larger medical centres would be better off with an Ethernet 100Mbps bearer.
Hospitals would need Fibre Ethernet, 1Gb or 10Gb bearers depending of the size of the hospital.
Ethernet services are dedicated, uncontended broadband services with guaranteed bandwidth, synchronous speeds and SLA’s.
Unlike Broadband, Ethernet was designed for businesses, not the residential market. Its key advantage lies in its use of dedicated high capacity fibre optic lines.
Fibre Broadband (FTTC / FTTP)
FTTC is Fibre to the Cabinet is where fibre-optic cable is used from the telephone exchange to the green, roadside cabinet and then, copper cable to the business. FTTC can achieve speeds of up to 76Mbps for downloads and 19Mbps for uploads.
FTTP is Fibre to the Premise is where fibre-optic cables are used to transmit from the exchange all the way to the business’s premises. FTTP provides bandwidths of up to 330Mbps for downloads and 30Mbps for uploads.
Uncontested, guaranteed high bandwidth and uptime.
Speeds: Up to 10Gbps
These internet connections provide high speed, guaranteed bandwidth, uptime, are uncontested which means they are not shared with any other businesses and have a guaranteed SLA.
FTTC Ethernet (EoFTTC)
Uncontested, guaranteed speed and bandwidth.
Speeds: Up to 80Mbps
FTTC Ethernet (EoFTTC) is like FTTC Fibre except that FTTC Ethernet is uncontested meaning that we can guarantee the speeds and bandwidth you receive.
Ethernet in the First Mile Copper (EFM)
Uncontested, same upload and download (guaranteed) bandwidth and guaranteed SLA
Speeds: Up to 35Mbps
EFM circuits are uncontested, are synchronous so you get the same upload and download bandwidth. Bandwidth is guaranteed and a guaranteed service SLA.
Converged FTTC Ethernet
Dedicated, uncontested with guaranteed bandwidth speeds and SLA’s.
Ethernet services are dedicated, uncontested broadband services with guaranteed bandwidth, speeds and SLA’s.
You can choose to have Ethernet Data only, Ethernet Voice Only (used in conjunction with SIP Trunks and Hosted Phone Systems) or Converged Ethernet (Voice, Data and utilising SIP and a Hosted Phone System.)
Benefits of Ethernet
- Dedicated, uncontended bandwidth – Our Ethernet solution has high availability and low latency connectivity.
- Voice and data convergence – You can merge voice and data using our Fibre Ethernet which means a significant cost saving for most businesses.
- 24/7 monitoring and helpdesk – We can respond immediately to any issues and ensure consistency in performance.
- Service Level Agreement – We offer competitive SLA’s to cover delivery, performance, availability and fix times.
- Resilient failover – We offer a resilient failover by ensuring there is a failover at your premises and resilient network links via DSL (ADSL and FTTC) /4G / Ethernet (FTTC / EFM /Fibre (R2 link).
- Maximise productivity – With uncontended bandwidth, you can increase productivity as you can be assured that you always have access to essential business applications and files.
- High-Bandwidth connectivity – We can deliver up to 10GBps connection using fibre optic technologies
- Improve site-to-site connectivity – An ethernet connection is essential if you are looking to improve site-to-site connectivity.
Secure, Resilient Business Wi-Fi in Healthcare
You need good, reliable wi-fi when you have specialist equipment which depends on the connectivity, especially any portable machinery.
Strong Wi-Fi connectivity means an increase in:
Collaboration –Productivity – Profitability – Efficiency – Happy Staff and Visitors
Advantages of Wi-Fi in Healthcare
Wi-Fi when used internally, it can increase productivity and enhance collaboration by the following:
- No desk restrictions – your staff can pick their laptop or device up and move to another consultation room or perhaps a conference room and still remain connected. Ultimately, it means they aren’t tethered to one location when their job could take them all over your site.
- Increase Collaboration – a huge benefit if staff can take x-rays, bloodwork or other test results to show a colleague, perhaps for a second opinion without being restricted by a fixed device.
- Operate Collaboration tools – such as the ability to connect to AV technology to present presentations to internal or external people, perhaps in auditoriums or training rooms.
- Simple Infrastructure – you are no longer dictated to by wires and cables when your departments grow or when you have an influx of visitors.
What is a Public Wi-Fi network?
Public Wi-Fi network is essentially opening your wi-fi network to the public so that everyone can access it. A Public Wi-Fi network is ideal for a hospital, dental practice or doctor surgery because it is a physical location where visitors will be spending a substantial amount of time so you are able to use this to convey important messages but also, keep them occupied so they don’t “clock-watch”.
There are of course, security risks to consider which is why as a key rule you should keep all operations on a separate network specifically for internal users.
How secure is Wi-Fi?
Wi-Fi security is a significant concern for dental practices, doctor surgeries and hospitals and it should be but you shouldn’t reject the idea of going wireless when there are things that can be put in place to minimise your risk.
One of the simple security measures we can do is install a wireless Local Area Network (LAN), which will require a pass code, so only approved members of staff will be able to access the connection.
As far as Wi-Fi security, specifically, we utilise the following products which mean that you have a strong and resilient network:
- Policy Enforcement Firewall – with deep packet inspection to ensure that each connection and user session is secure. Unlike traditional firewalls, our next-gen mobility firewall is aware of user roles, device types and app flows.
- Wireless Intrusion Protection – throughout your network to prevent denial-of-service, man-in-the-middle and other security threats. There is no need to separate RF sensors and security appliances.
- Policy Management – identifies all devices and users so that if an unknown device tries to connect, it is rejected and you are notified.