IT Total Solutions Ltd.
I would like to take this opportunity to thank you and your team at BTT for your assistance in returning connectivity services to my client. The client had changed the company name and the current ISP had not checked on the status of the customer and cancelled their Broadband and Telephone services without asking or checking, even though all invoices were still being paid, they were not prepared or able to rectify the situation in a timely manner. Shiv and his team we able to re-initialise the old line and apply broadband service to get the client functional again within 24 hours, hugely reducing the potential downtime the client was facing. Shiv and the Team at BTT are always prepared to go the extra mile and ensure the best possible service to our customers, ensuring the best possible relationship with us and our client base, and this service was above and beyond. Thank you again for your ongoing support and the high service level you provide to us and our clients.