What is a Hybrid Phone System?

A Hybrid Phone System combines the different types of connection technology (ISDN, Analogue, Digital and IP) into a single modern and flexible phone system. Without going too technical, the phone system uses signal management codecs to route any kind of call technology.

The hybrid phone system is a growing option for businesses of all sizes, especially with the phase-out of ISDN. They’re easy to install and maintain, are a cost-effective option whilst offering the flexibility to grow.

Most businesses opt for a Hybrid Phone System when they have ISDN, Analogue or Digital infrastructure but want the advantages that IP brings to the table.

Essentially, if you have existing analogue, digital or ISDN telephone lines, or you are using audio conferencing devices, or cordless phones within your phone system but want the feature-rich benefits of IP, then you may want to consider a hybrid phone system.

It is worth noting that a Hybrid Phone System is an on-site phone system and isn’t available as a fully cloud hosted system.

Benefits of a Hybrid Phone System?

  • Hybrid Phone Systems can connect Analogue, Digital and IP extensions.
  • Hybrid Phone Systems can connect Analogue, ISDN and SIP lines.
  • Easy migration to an IP service without huge changes to your existing infrastructure and hardware.
  • Smooth migration for traditional phones to feature-rich IP phones.
  • Benefit from the cost-saving VoIP without needing to invest in an IP infrastructure and protecting your original infrastructure investment.
  • You have your own in-house communications service which you can distribute as you see fit. For example, your PBX would be hosted at Head Office and you can offer a cloud service to your other offices or remote workers; but only to your own staff.
  • Go Cloud and Save by deciding what features to stay on-premise, or offered hosted in the cloud to other locations.
  • Stay on top of Security by maintaining control over the network. Since the hosted service is still running off of your organization’s own hardware, the business can maintain control over the network, and therefore the network’s security.
  • Operate internationally, cheaper because if you have sites located across the world, long-distance call charges don’t apply.
  • Cost as you won’t need to pay a monthly subscription once you have paid for your hardware which means long term, you could save money.

Limitations of a Hybrid Phone System?

  • Unlike an IP Phone System, it cannot be put onto an industry standard server or be cloud-based; it needs its own dedicated PBX box
  • The PBX box needs to be on-premise which means you will need a secure environment for it to be located.
  • Cost because the initial capital outlay for the hardware can be significant, although it can be spread with a finance or leasing option.

A Hybrid Phone System is ideal for…

The Hybrid Phone System is a great option for all sizes of businesses if they have already spent money on existing infrastructure.

Small businesses
For those who have at least one, fixed location.

Medium-sized businesses
For those who have at least one, fixed location.

Large businesses
Ideal for those businesses with more than one location.

Who do we Recommend?

We work with a number of partners to offer Hybrid Phone Systems:

Book a Free Demo

Contact us