* Identify which servers, computers and systems have been compromised.
* Try and isolate the compromised part of your network to identify the source.
* Immeditately change your passwords and install any pending security updates.
Even if you don't outsource your I.T, it's always best to find a company you would trust to help you through a cyberattack if the occasion called for it.
* Once the breach has been dealt with, identify when it occurred and check that your back-ups were not compromised.
* Once done, restore your systems to the last back-up done before the breach occurred.
Identify and notify those affected by the breach; employees, customers, any third-party suppliers or relevant regulators as per your legal obligation.
If customers feel you have taken the breach seriously, it could prevent legal battles.
* Notify customers quickly
* Post on social media to showcase transparency
* Monitor social media closely to respond to any comments
* Ensure there is a preferred point of contact for customers
Once the breach has been closed, identify how it happened in the first place.
Was it an employee? And therefore, was it intentional?
Is there a weakness in your network system?
Was it a system that needed to be updated?
* Remain vigilant after attacks in case another attempt is made.
* If you don't have a Cyber Incident Response plan in place, ensure you do now.
We have a range of cyber security solutions to help prevent cyber attacks on businesses but we are also experienced in dealing with cyber attacks when they occur.
Get in touch today to discuss the best option for your business.