....and 80% of business communications take place over the phone....
....so it's pretty important to answer the phone!
Simply check the following using the phone call reporting function:
1. The number of missed calls in one week, and one month
2. The number of voicemails left
3. The peak times of the missed calls
4. The number of engaged calls
Average number of missed calls per week
Average sale value
Value of missed opportunities
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Even if your missed calls are not from your sales department, it will still have an indirect impact on sales, including: