The future is in the cloud!
Using cloud-hosted products such as SIP and Inbound are a great way for an organisation to get a high-class phone system at a fraction of the price, without the need to splash out on a wide range of expensive equipment for the office.
So what are your options?
Any business with a PBX can switch to our SIP trunking service and immediately benefit from a more flexible, less expensive and more resilient phone service.
Session Initiation Protocol (SIP) is the set of rules that allows you to initiate and terminate a communication session, whether it’s a voice call between 2 people or a video conference between a whole team, using an IP address. SIP trunking is the service that allows you to put this protocol into use.
Our top three benefits for upgrading your phone system to SIP:
- Flexibility with phone numbers
SIP trunking enables you to move office and keep the same number without any further costs, along with the benefit of out of area phone numbers.
- Save Money
IP connectivity costs less than ISDN with lower call costs; free internal calls between sites and free calls to UK local/national and mobiles.
- Business Continuity
Should your office need to be temporarily relocated, SIP trunking allows you to take your phone lines with you quickly and cost-effectively.
Inbound is a cloud based telephony service for both geographic and non-geographic numbers providing online access to a full range of call routing, monitoring and management tools. Inbound solutions empower your business with the perfect customer service. At BTT we work with service providers Gamma, to deliver you one of three Inbound solutions.
Contact Point – Ideal for the soul trader/single-site business that wants to set up and change their call routing according to opening hours and staff availability.
Contact Path – Suitable for multi-site/multi-department organisations that need to route calls according to who the caller is, by location or to the relevant person.
Contact Pro – Provides your business with complex, reliable call centre functionality. For those who are looking to deal with incoming enquiries effectively and without missing a call.
- Use with any number: You can use Inbound with any phone number, geographic (such as 01/02) and non-geographic (08/03) numbers.
- Easy to use: The whole service is designed to be jargon-free, intuitive and to enable you to become productive, quickly.
- Immediate set up: Because Inbound is hosted online, you are instantly able to create or make changes to call plans among other features.
At BTT we are now offering Call Manager. This system incorporates both SIP trunking and Inbound, taking the standard SIP Trunk far beyond just a connectivity service and into a world of feature-rich cloud based applications.
How do I choose between SIP and Inbound?
If you’re still unsure what is the right type of system to suit your needs – whether you think it might be SIP or Inbound but wonder if there’s something else more tailored for your own required specifications – then don’t worry.
Our specialists here at BTT have a huge amount of experience within the business communications systems sector, so we can provide all the help, advice and guidance you need.
If you want further information on SIP and Inbound from us here at BTT, give us a call on 0330 222 0330 and we’ll be happy to talk you through the options.